> For the complete documentation index, see [llms.txt](https://schoolmanagerp.gitbook.io/schoolmanagerp-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://schoolmanagerp.gitbook.io/schoolmanagerp-docs/en/settings/print-templates/certificates.md). # Issuing certificates Issue a certificate to one student or a whole class: **Transfer certificate (TC)**, **Testimonial**, **Character certificate**, **Study certificate** or **Participation certificate**. Every certificate gets a serial number and goes into the register, so you can find, reprint or revoke it later. **Where to go:** a student's page ([Students](/schoolmanagerp-docs/en/students.md)) → **Documents** tab → **Issue certificate**. From any page you can also press **Ctrl+K** and type **Issue a certificate**. **Before you start:** you need a published design for the kind of certificate ([Print designs](/schoolmanagerp-docs/en/settings/print-templates.md)) and at least one printer ([Printers and calibration](/schoolmanagerp-docs/en/settings/print-templates/printers-and-calibration.md)). If an NCTB, Aliya or Qawmi curriculum preset has been applied, the designs for the transfer certificate, testimonial and character certificate are already there (unverified). [One certificate](#task-main) · [Serial number](#serial) · [Whole class](#bulk) · [Reprint](#reprint) · [Revoke](#revoke) · [Problems and fixes](#trouble) **On this page** * [Issue a certificate to one student](#task-main) * [How to know the certificate is issued](#confirm) * [Other situations](#other) * [Who can get which certificate](#eligible) * [Serial number](#serial) * [A whole class at once](#bulk) * [Reprint: a duplicate](#reprint) * [Certificate register](#register) * [Revoke a certificate](#revoke) * [Problems and fixes](#trouble) * [Who can do what](#roles) * [Learn more](#more) *** ## Issue a certificate to one student The window has four steps: **Kind**, **Details**, **Preview**, **Print**. 1. On the student's page, in the **Documents** tab, press **Issue certificate**. → The **Issue a certificate** window opens, with the question **Which certificate?** 2. **Kind:** choose the certificate. A kind that cannot be issued now is grey and says why ([Who can get which certificate](#eligible)). Press **Next**. 3. **Details:** * Choose the **Certificate language**, Bangla or English. The whole certificate prints in one language; **School default** is chosen at first. * Fill in the boxes under **Details for this certificate**. They go on this certificate only and are not saved to the student's profile. * Under **From the profile** check the name and class. If something is wrong, press **Fix it in the student's profile**, correct it, then come back here. * Under **Serial number** check the **Next** number. You do not type it. ![Issue certificate page, Details step, language, the detail boxes and the next serial number](https://1521882729-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F4VUIF0J625mjr4UQwChh%2Fuploads%2Fgit-blob-61e5506267fc0b2fcc4cef9e96a614541cbed5c8%2Fcertificates-01.png?alt=media) 4. Press **See preview**. See the certificate as it will print, then **Next**. 5. **Print:** choose a **Printer** and press **Print** ([why you choose it yourself](/schoolmanagerp-docs/en/settings/print-templates/printers-and-calibration.md#why-printer)). → The browser's print window opens. When printing is done, the app asks whether everything printed correctly; answer it. → **1 certificate issued** and **Serials …** appear. Press **Close**. > **Remember:** the moment you press **Print**, the serial number becomes this certificate's. If you close the window before that, no number is used. *** ## How to know the certificate is issued | State | How you know | What next | | ------------------------------- | ------------------------------------------------------------------------------------------------------------------- | -------------------- | | **Only changed on screen** | You are looking at the preview, you have not pressed **Print** yet | Print | | **Reached the school's system** | The question whether everything printed correctly has appeared | Answer it | | **Done** | **… certificates issued**; the **Documents** tab's **Issued certificates** list has a row with **Status** **Valid** | Give the certificate | **To check:** scan the certificate's QR code; the **Verify document** page shows **Valid document** ([Check a card by its QR code](/schoolmanagerp-docs/en/settings/print-templates.md#qr-check)). The page has only the document type, the holder's name, school, issue date, copy and serial number. *** ## Other situations ### Who can get which certificate | Certificate | Who gets it | What it shows if not | | ----------------------------- | ---------------------------------------------------------- | -------------------------------------------------------------------------- | | **Transfer certificate (TC)** | Someone whose leaving (transfer or withdrawal) is recorded | **Record a transfer or withdrawal first.** and a **Record leaving** button | | **Testimonial** | A current or graduated student | **Only for current or graduated students.** | | **Study certificate** | A current student | **Only for current students.** | | **Character certificate** | Any student | — | | **Participation certificate** | Any student | — | If there is no published design of the kind, it shows **No published template yet.** and a **Create a template** button. If a student leaves and is later admitted again, a transfer certificate can no longer be issued; the latest event counts. ### Serial number A serial number looks like `TSM-2026-00009`: the certificate code, the year and a five-digit running number. | Certificate | Code | | ------------------------- | ----- | | Transfer certificate (TC) | `TC` | | Testimonial | `TSM` | | Character certificate | `CHR` | | Study certificate | `STD` | | Participation certificate | `PRT` | | Result certificate | `RES` | | Merit certificate | `MRT` | * If the school sets a **School short code (optional)** (Settings → **Printing** → **Documents and certificates**; 2–8 capital letters or digits) it goes in front: `DAHS-TC-2026-00007`. * Numbers run separately for each kind and each year, from 1. The year is taken from the Dhaka date of the day of issue. * The number of a revoked certificate is never given to anyone else. * No more than 99999 certificates of one kind can be issued in a year. ### A whole class at once Every certificate except the transfer certificate can be issued to a whole class in one go. 1. Open the window from any one student's page and choose the kind. 2. In the **Details** step, under **The whole class at once?**, press **For all of …**. → It shows **… students**. Those who cannot get this certificate are listed under **… students cannot get this certificate and were left out:**. 3. Give the same details for everyone, then preview and print as before. → Serial numbers are given one after another in roll order; at the end **Serials … – …** appears. If a class has more than 1000 students it says **This class is too big to issue at once. Issue in smaller groups.** With many certificates the printing happens in rounds; answer the question after each round. ### Reprint: a duplicate From **Reports → Print & documents** → **Certificate register** (or **Print history**), press **Reprint** in the row. * The new copy has the **same serial number**; the copy number goes up. * A duplicate always prints the label **Duplicate** (**প্রতিলিপি / DUPLICATE** in the Bangla version of the app), even when the design's label is empty, so nobody mistakes it for the original. * A revoked certificate cannot be reprinted. ### Certificate register The **Certificate register** tab of [**Reports → Print & documents**](/schoolmanagerp-docs/en/collections-report/printables.md) holds every certificate issued, revoked ones too: serial, kind, student, date and status. Filter by kind and year. Press **Download for Excel** to get a CSV file that opens in Excel (up to 10,000 rows). ![certificate register, one row revoked showing its reason](https://1521882729-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F4VUIF0J625mjr4UQwChh%2Fuploads%2Fgit-blob-5250342791a03e812b246b2f8a5cceba8fbd705c%2Fcertificates-02.png?alt=media) ### Revoke a certificate Only an Admin can do this. 1. In **Reports → Print & documents** → **Certificate register**, in the certificate's row press **Revoke**. → A **Revoke …** window opens. The warning says "card", but it does the same for a certificate. 2. Write a **Reason** (required, up to 280 characters; staff see it, the public does not). 3. Press **Revoke card**. → The register shows the certificate as **Revoked**, with the reason. Scanning the QR code shows **This document has been revoked** and the revoke date; the reason is not shown. > **Remember:** there is no button to undo a revoke. If the wrong certificate is revoked, issue a new one; it gets a new serial number. *** ## Problems and fixes | What you see | What to do | Who can help | | ----------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------- | ------------ | | **Issue certificate** is missing from the **Documents** tab | You need permission to issue certificates; ask an Admin | Admin | | **Record a transfer or withdrawal first.** | Press **Record leaving** and enter the transfer or withdrawal ([Students](/schoolmanagerp-docs/en/students.md)) | Admin | | **No published template yet.** | Press **Create a template**, or ask an Admin to publish a design ([Print designs](/schoolmanagerp-docs/en/settings/print-templates.md#task-main)) | Admin | | **Add a printer in Settings first.** | Press **Open printing settings** ([add a printer](/schoolmanagerp-docs/en/settings/print-templates/printers-and-calibration.md#task-main)) | Admin | | **This class is too big to issue at once. …** | Issue one by one, or in small groups | You | | **Reprint** is missing in the register | The certificate is revoked, or you have no permission to issue certificates | Admin | | **Could not revoke this card.** | Try again | Admin | | The print is shifted or cut on the paper | [Fix the measurements](/schoolmanagerp-docs/en/settings/print-templates/printers-and-calibration.md#calibrate) | Admin | More help with this: [What to do when something goes wrong](/schoolmanagerp-docs/en/help/troubleshooting.md#print). *** ## Who can do what | Role | Issue, reprint | See the register | Revoke | | -------------------- | -------------- | ---------------- | ------ | | Admin | Yes | Yes | Yes | | Office staff | Yes | Yes | No | | Academic coordinator | Yes | Yes | No | | Accountant | No | No | No | | Exam controller | No | Yes | No | The QR check page is open to everyone, no sign-in needed. *** ## Learn more
How certificates, serial numbers and duplicates fit together
Kind, details, preview, print; the serial number is taken on print; a reprint keeps the same number and the duplicate label; revoking makes the QR show revoked

Certificates: issue, duplicate, revoke

* One serial number belongs to one certificate; a duplicate is a new copy of that number, not a new certificate. * Result certificates and merit certificates are printed from the exam page, but they get a serial number too (`RES`, `MRT`) ([Exam documents](/schoolmanagerp-docs/en/settings/print-templates/exam-documents.md#after)).
**Related pages** * [**Print designs**](/schoolmanagerp-docs/en/settings/print-templates.md) — the main page; [check a card by its QR code](/schoolmanagerp-docs/en/settings/print-templates.md#qr-check). * [**Printers and calibration**](/schoolmanagerp-docs/en/settings/print-templates/printers-and-calibration.md) — add a printer, fix the measurements. * [**Exam documents**](/schoolmanagerp-docs/en/settings/print-templates/exam-documents.md) — result and merit certificates. * [**Printing ID cards**](/schoolmanagerp-docs/en/settings/print-templates/id-cards.md) — student and staff cards. * [**Designer's guide**](/schoolmanagerp-docs/en/settings/print-templates/designer-guide.md) — certificate designs. * [**Students**](/schoolmanagerp-docs/en/students.md) — the **Documents** tab, recording leaving. * [**Print & documents**](/schoolmanagerp-docs/en/collections-report/printables.md) — print history, reprint and revoke *** *Version 0.1.0 · last verified 2026-10-25*