> **Remember:** with more than one child, **Total outstanding** adds up only the children who owe something. A line under it says so, for example **Across 2 of 3 children**. A child who owes nothing still has a card that says **Nothing due**.
***
## How to know you are looking at the right thing
The **Due this month** card lists two kinds of bills:
* Unpaid bills due this month, each with its name and the amount still owed.
* **Carried over** — bills from earlier months whose due date has passed but are not fully paid. The total sits beside it.
At the end, **Total to pay this month** = this month's unpaid amount + carried over. A fine bill is marked **Fine**, with the school's reason underneath if it gave one. If there is nothing, it says **Nothing due this month**.
* **Overdue** shows when at least one bill's due date has passed. The due date itself is not yet overdue.
* With more than one child, **… overdue** under **Total outstanding** counts only the part past its due date, not the whole amount.
* With one child, the **Recent payments** card shows the last three payments: date, how it was paid (for example **Cash**, **Cheque**) and amount. A payment that did not go through (for example a returned or not yet cleared cheque) shows its status beside it. Tap **See all payments** for the full list.
* If nothing is owed and there is a last successful payment, **Last paid …** appears under the total.
***
## Other situations
### See whether your child is at school today
At the top, under **Today, …** and the date, each child's status for today:
| What it says | What it means |
| ---------------------------- | -------------------------------------------------- |
| **At school today** | The teacher marked them present |
| **Came late today** | Present, but late |
| **Absent today** | The teacher marked them absent |
| **On leave today** | Approved leave |
| **Attendance not taken yet** | A school day, but the teacher has not taken it yet |
| **No school today** | A holiday or weekly off day |
Below it you see when attendance was taken (**Attendance was taken at …**), or **Today's attendance has not been taken yet**.
### Tell the school about an absence
1. If today's status is **Absent today** or **Attendance not taken yet**, a **Tell the school** button appears beside it.
2. Tap **Tell the school**.
→ The leave application form opens with that child already chosen. See [**Applications (parent and student)**](/schoolmanagerp-docs/en/overview/applications.md).
The button only appears if your account is allowed to submit applications. It does not appear on a day the school is closed.
### This month's attendance, homework, result and holiday
* **This month's attendance** — how many days present this month and which days missed. With more than one child, tap a name at the top to switch child. For the full record tap **Full attendance**; the [**Attendance**](/schoolmanagerp-docs/en/overview/attendance.md) page opens.
* **Today's homework** — homework to hand in, with the due date. Tap **All homework** to open the homework page.
* **Latest result** — the GPA of the latest published exam for the child chosen in **This month's attendance**, and whether it is better or lower than the exam before. Tap **Full result** to open the [**Results**](/schoolmanagerp-docs/en/overview/results.md) page.
* **Next holiday** — the name of the next holiday and how many days away. If there is none in the next 60 days, it says so. Tap **Open calendar** to open the [**Calendar**](/schoolmanagerp-docs/en/overview/calendar.md).
If a form asking for feedback about teachers is waiting, a survey card also appears at the top. See [**Surveys (parent and student)**](/schoolmanagerp-docs/en/overview/surveys.md).
### Go to another page
On a phone, the bottom bar has four pages: **Overview**, **Fees**, **Attendance** and **Results**. For the rest (**Routine**, **Calendar**, **Exam schedule** and others) tap **More**. The bell at the top shows notifications. See [**Alerts and notifications (parent and student)**](/schoolmanagerp-docs/en/overview/notifications.md).
***
## Troubleshooting
| What you see | What to do | Who can help |
| ------------------------------------- | --------------------------------------------------------------------------------------- | ------------- |
| **No students linked to you yet** | Ask the school office to link your child, then tap **Check again**. | School office |
| **Could not load your portal.** … | Check your connection and tap **Try again**. | — |
| One child is missing from the list | The school office has not linked them to you yet. Tell the office. | School office |
| **Could not load recent payments.** | Tap **Try again**. | — |
| You paid, but the amount is still due | It only goes down once the school records the payment. Take your receipt to the office. | Accountant |
| No **Tell the school** button | It only appears when absent or attendance not taken; not on a school-closed day. | — |
***
## Who can do what
| Role | What they see | Tell the school |
| ------- | ------------------------------ | --------------- |
| Parent | Only their own linked children | Yes, if allowed |
| Student | Only themselves | Yes, if allowed |
**Parent:** you see only the children the school office has linked to you, and only at this school. The server does not return any other student's data.
**Student:** you see only your own information.
Staff do not see this page; they have a separate [**Seeing today's work on the dashboard**](/schoolmanagerp-docs/en/dashboard/dashboard.md).
***
## Learn more
The path of the overview, from linked children to Fees and invoices