> For the complete documentation index, see [llms.txt](https://schoolmanagerp.gitbook.io/schoolmanagerp-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://schoolmanagerp.gitbook.io/schoolmanagerp-docs/en/fee-structures/dues.md).
# Student dues
See who owes how much in one place, and take the money from there.
**Where to go:** in the left menu, **Finance → Student dues**. **Before you start:** you must be an admin or an accountant. Dues only show up once bills exist ([**Creating fee bills**](/schoolmanagerp-docs/en/fee-structures/generate-fees.md)).
Each row in the list is one student who has at least one bill that is not fully paid yet. Open a row to see each of their open bills separately. To take money, go to [**Record payment**](/schoolmanagerp-docs/en/fee-structures/record-payment.md).
[Find dues](#task-main) · [Collect a fee](#task-collect) · [Reminders](#task-remind) · [Troubleshooting](#trouble)
**On this page**
* [Find one student's dues](#task-main)
* [How to know you are looking at the right thing](#confirm)
* [Other situations](#other)
* [Collect a fee from the list](#task-collect)
* [See overdue students only](#task-overdue)
* [Send a reminder](#task-remind)
* [Export CSV](#task-export)
* [Troubleshooting](#trouble)
* [Who can do what](#roles)
* [Learn more](#more)
***
## Find one student's dues
1. In the left menu press **Finance**, then **Student dues**.
→ The **Student dues** list opens. Each row shows **Student**, **Class**, **Due**, **Status**, **Credit balance** and **Last reminder**. The student who owes the most comes first. 25 rows show per page at first; you can raise it up to 100.
2. In the **Search** box type the student's name or registration number. If needed, filter by **Class**, **Section**, **Month**, **Year**, **Status** or **Fee type**.
3. Press the arrow on the left of the row.
→ Under the row, each open bill opens: the fee name, the period, the **due date**, the amount still owed, and **Total … · discount … · paid …**. A bill added for lateness is marked **Late fee**.
> **Remember:** **Due** means what is still owed, not the total bill. To see the total bill and the amount paid, press **Columns** and turn on the **Total** and **Paid** columns; both are hidden at first.
***
## How to know you are looking at the right thing
| In the **Status** column | Meaning |
| ------------------------ | -------------------------------------------------------------------------- |
| **Overdue** | At least one bill's due date has passed and money is still owed |
| **Partially paid** | Some money has gone into a bill, but not all of it |
| **Pending** | There is a bill, no money has gone in yet, and the due date has not passed |
If even one of a student's bills is overdue, the whole row shows **Overdue**.
This page only shows; nothing changes here. When you take money, the list shrinks by itself; once a student has paid in full, they leave the list.
***
## Other situations
### Collect a fee from the list
1. In the student's row menu press **Collect fee**.
→ The [**Record payment**](/schoolmanagerp-docs/en/fee-structures/record-payment.md) page opens with the student already chosen.
2. Take the money there. When you come back, the dues have gone down.
To start without picking anyone, press [**Record payment**](/schoolmanagerp-docs/en/fee-structures/record-payment.md) at the top. To see all of a student's bills and payments, press **View** on the row; the fees section of the [**Students**](/schoolmanagerp-docs/en/students.md) page opens.
### See overdue students only
In the filter, tick **Overdue only**. Only students with at least one bill past its due date remain (the due date itself is not yet overdue). The student with the most such bills comes first; if two are equal, the one who owes more comes first.
In this mode **Search**, **Month**, **Year**, **Status** and **Fee type** are hidden, and you cannot sort by pressing a column. **Class** and **Section** stay.
### Send a reminder
1. To send to one student, press **Remind** in the row menu. To send to several, tick them, then press **Send reminder** at the top.
2. In the reminder window, check the message and send it.
→ Once sent, today's date appears in the **Last reminder** column. If one was never sent, it says **Never**.
When you send to several students at once, the ticks clear after sending.
### Export CSV
Tick the students, then press **Export CSV**. The file is named `dues.csv` and has: **Student**, **Class**, **Section**, **Total**, **Paid**, **Due**, **Status**, **Last reminder**.
> **Remember:** the tick box at the top of the list ticks only the rows on this page. Your ticks stay when you go to another page or change a filter, so you can tick across pages. Reloading the page clears all ticks. To tick many at once, raise the number of rows per page (up to 100).
***
## Troubleshooting
| What you see | What to do | Who can help |
| ------------------------------------------------------------------------------------------------------------ | -------------------------------------------------------------------------------------------------------------------------- | ------------ |
| **No outstanding dues found** | Clear the filters and look again. It also shows when everyone has truly paid. | — |
| **Couldn't load student dues** | Reload the page. | Admin |
| **Collect fee** or [**Record payment**](/schoolmanagerp-docs/en/fee-structures/record-payment.md) is missing | You need both the collect-fee and the record-payment permissions. Ask the admin. | Admin |
| **Credit balance** column shows — | The student's credit balance did not load. Reload the page. | — |
| You are looking for a student but the **Search** box is gone | Untick **Overdue only**. | — |
| Fewer rows in the export file | Only ticked rows come in, and a reload clears the ticks. Go through the pages again and tick. ([Export CSV](#task-export)) | — |
***
## Who can do what
| Role | See dues | Collect fee | Reminder |
| --------------------------------------------------------------------------------------- | -------- | ----------- | -------- |
| Admin | Yes | Yes | Yes |
| Accountant | Yes | Yes | Yes |
| Academic coordinator, teacher, office assistant, exam controller, governing body member | No | No | No |
**Admin:** can do everything.
**Accountant:** can do everything. Looking at dues and taking money is usually the accountant's everyday job.
For other roles, **Student dues** is not in the left menu.
***
## Learn more Parts of the page — the student dues list
1. The **Student dues** heading and the [**Record payment**](/schoolmanagerp-docs/en/fee-structures/record-payment.md) button.
2. The filters: **Search**, **Class**, **Section**, **Month**, **Year**, **Status**, **Fee type**, **Overdue only**.
3. The list: press the arrow to open the bills; the row menu has **View**, **Collect fee**, **Remind**.
4. When you tick rows, **Send reminder**, **Export CSV** and **Clear selection** appear at the top.
How dues are worked out
The path of dues, from bill to collection
* **What is left on each bill:** total − discount − paid. A student's **Due** is the sum of all their open bills.
* **Which bills count:** only pending, partially paid or overdue bills. Bills that are fully paid or waived do not.
* **Credit balance:** money paid in advance that is held in the student's name. It does not come off the dues by itself; when taking money you have to choose [**Use credit balance**](/schoolmanagerp-docs/en/fee-structures/record-payment.md#task-wallet).
* **Two bills for the same period:** the fee name has (2) next to it.
Short help for the boxes (the (?) button)
| Field | What to enter | Required? |
| ------------ | ------------------------------------------------------------------------------------ | --------- |
| Overdue only | Shows students with a fee past its due date. Leave it off to see everyone with dues. | No |
**Related pages**
* [**Fees and invoices**](/schoolmanagerp-docs/en/overview/fees.md) — how a guardian sees the same fees.
* [**Record payment**](/schoolmanagerp-docs/en/fee-structures/record-payment.md) — taking money against dues.
* [**Payments**](/schoolmanagerp-docs/en/fee-structures/payments.md) — all payments taken, receipts and reversals.
* [**Creating fee bills**](/schoolmanagerp-docs/en/fee-structures/generate-fees.md) — where dues come from.
* [**Students**](/schoolmanagerp-docs/en/students.md) — all of one student's bills and payments.
* [**Fee reminders**](/schoolmanagerp-docs/en/send-message/fee-reminders.md) — send fee reminders to those who owe
* [**Fines**](/schoolmanagerp-docs/en/fee-structures/fines.md) — fine bills also show as owed here.
* [**Invoices**](/schoolmanagerp-docs/en/fee-structures/invoices.md) — find and send payment receipts.
* [**Setting up fee structures**](/schoolmanagerp-docs/en/fee-structures.md) — setting up fee structures
* [**Automatic billing rules**](/schoolmanagerp-docs/en/fee-structures/recurring-schedules.md) — automatic billing rules
* [**Fee collection report**](/schoolmanagerp-docs/en/collections-report.md) — the collection report built from payments
